As REFORM Eltham is a boutique studio, our class numbers are very small and highly sought after. This is why our Cancellation Policy exists.
Cancellations need to be made at least 12 hours prior to your scheduled class. We understand that sometimes there are unforeseen circumstances that may occur, however, in order to be fair, strict and consistent to all clients, there will be NO EXCEPTIONS made to this policy.
If you do not cancel or reschedule your class outside of the 12 hour period, or are a no show/ absent, you will be charged.